Privacy Policy

Privacy Policy

Last Updated: November 2025

At Susette Jarvis Holistic Healing, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, or become part of our online membership and courses.

By using this website or engaging with our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: such as your name, email address, and contact details when you subscribe, purchase, or sign up for our courses or membership.

  • Payment Information: securely processed through trusted third-party gateways (Systeme.io, Stripe, or PayPal). We do not store your full credit card details.

  • Usage Data: including your IP address, browser type, pages visited, and time spent on the website to help us improve your experience.

  • Voluntary Information: details you share with us through forms, surveys, or email communications.

2. How We Use Your Information

Your information is used to:

  • Deliver the products, courses, and services you’ve purchased or subscribed to.

  • Communicate with you, including sending updates, newsletters, and promotional offers (only with your consent).

  • Improve our website, content, and overall user experience.

  • Manage your membership access and respond to your enquiries or technical support needs.

  • Comply with legal obligations or resolve disputes.

3. Storing and Protecting Your Data

We value your trust and take all reasonable steps to protect your data.

Your information is stored securely within Systeme.io and other trusted, encrypted platforms. We follow industry-standard practices to safeguard your information against unauthorised access, alteration, disclosure, or destruction.

However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will never sell or rent your information.

We may share limited information only with:

  • Trusted service providers who help us operate our business (e.g., Systeme.io, PayPal, Stripe, or Mailchimp).

  • Legal authorities if required by law, regulation, or valid government request.

All third-party partners are carefully selected and required to uphold strict data protection practices.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors use our site, so we can improve functionality and content.

You can choose to disable cookies in your browser settings, though this may limit parts of the website’s functionality.

6. Email Communication

If you subscribe to our newsletter or join our membership, you agree to receive occasional emails from us. These may include healing insights, offers, or updates on new products and events.

You can unsubscribe at any time by clicking the “Unsubscribe” link in any email or contacting us directly.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction of inaccurate information.

  • Withdraw consent for marketing at any time.

  • Request deletion of your personal data, where applicable.

To exercise any of these rights, please contact us via the details below.

8. Links to Other Websites

Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the Privacy Policies of any third-party sites you visit.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: