Terms and Conditions – Susette Jarvis Holistic Healing

“These terms are written in a simple, clear way so you can understand exactly how our membership and digital services work.”

1. Who we are
These terms and conditions govern the sale of digital products, memberships, courses and services offered by Susette Jarvis Holistic Healing (“we”, “us”, “our”). By purchasing a product or joining a membership, you agree to these terms.

2. Nature of services
We offer digital content and services such as guided meditations, hypnosis recordings, EFT tapping sessions, journals, courses and other holistic tools. Unless clearly stated otherwise, all products are delivered online and no physical goods are shipped.

3. Age requirement
Our services are intended for individuals aged 18 and over. If you are under 18, you must have the consent and supervision of a parent or guardian to use our services.

4. Prices and payment
All prices are listed in Australian dollars (AUD).
Payment is processed securely through our chosen payment provider. For memberships, your card will be charged automatically at the interval indicated (for example, monthly or yearly) until you cancel.

5. Access to digital products and memberships
Access to digital products and membership content is granted once payment has been successfully received.
For subscription memberships, your access will continue while your subscription is active and paid.

6. Cancellations and refunds
You may cancel your membership at any time. When you cancel, you will retain access until the end of your current billing period.
Because our products are digital and accessible immediately, we generally do not offer refunds for change of mind. Your rights under the Australian Consumer Law still apply, and nothing in these terms limits those rights.

7. Not a substitute for medical or psychological care
Our content and services are for education, relaxation and personal development. They are not a substitute for medical, psychological or psychiatric diagnosis, treatment or medication.
Always seek the advice of a qualified health professional regarding any mental or physical health concerns. Do not disregard professional advice or delay seeking it because of something you have read, heard or experienced through our services.
If you are in crisis or feel unsafe, please contact your local emergency services or crisis support line immediately.

8. Intellectual property
All content within our website, courses, meditations, recordings, journals and resources is owned by Susette Jarvis Holistic Healing. You are granted a personal, non-transferable licence to use the content for your own personal use only. You may not share, resell, upload or distribute our content without written permission.

9. Privacy
We respect your privacy and handle your personal information in line with our Privacy Policy, available on our website. By purchasing or joining, you consent to us storing and using your details as described in that policy, including sending you service-related emails.

10. Changes to these terms
We may update these terms from time to time. The version displayed on our website at the time of your purchase will apply to that purchase. For ongoing memberships, we will notify you of any significant changes.

11. Governing law
These terms are governed by the laws of Australia. If any part of these terms is found to be invalid, the remaining sections will continue to apply.

12. Contact
If you have any questions about these terms, please contact us at:
Susette Jarvis Holistic Healing
Email: susette@susette-holistichealing.com
Website: https://www.susette-holistichealing.com

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